Custom Orders


Customized items are non-returnable and non-exchangeable. We are not liable for any measurement inaccuracies provided by the customer. However, if you receive a defective item or one that does not match your order, we will replace it at no additional cost.

Return & Exchange Conditions
To be eligible for a return or exchange, the following conditions must be met:

  • The request must be made within 14 days of delivery.
  • The item must be unused, unwashed, and in its original packaging.
  • Sale items, damaged, or tampered products are not eligible for return or exchange.
  • Non-Returnable Items
  • Customized products
  • Partial or incomplete orders
  • Items with stains, odors, or any form of damage

Refunds


Refunds are initiated after the returned item passes our inspection.
For payments made via bank transfer (within Pakistan), please provide your bank account details for the refund process.

Important Notes

We offer free exchanges for products that are defective or incorrect as per your order.

If you wish to return or exchange an item due to a change of mind, the delivery charges will be borne by the customer and are non-refundable.